Saturday, September 30, 2006

World is getting Flatter for Educators

This is another proof of Mr. Friedman's Hypothesis that the world is flat. Will online classes be taught from India? why not?

Story--Courtesy Reuters
U.S. homework outsourced as "e-tutoring" grows

By Jason Szep Thu Sep 28, 10:43 AM ET

BOSTON (Reuters) - Private tutors are a luxury many American families cannot afford, costing anywhere between $25 to $100 an hour. But California mother Denise Robison found one online for $2.50 an hour -- in India.

"It's made the biggest difference. My daughter is literally at the top of every single one of her classes and she has never done that before," said Robison, a single mother from Modesto.

Her 13-year-old daughter, Taylor, is one of 1,100 Americans enrolled in Bangalore-based TutorVista, which launched U.S. services last November with a staff of 150 "e-tutors" mostly in India with a fee of $100 a month for unlimited hours.

Taylor took two-hour sessions each day for five days a week in math and English -- a cost that tallies to $2.50 an hour, a fraction of the $40 an hour charged by U.S.-based online tutors such as market leader Tutor.com that draw on North American teachers, or the usual $100 an hour for face-to-face sessions.

"I like to tell people I did private tutoring every day for the cost of a fast-food meal or a Starbucks' coffee," Robison said. "We did our own form of summer school all summer."

The outsourcing trend that fueled a boom in Asian call centers staffed by educated, low-paid workers manning phones around the clock for U.S. banks and other industries is moving fast into an area at the heart of U.S. culture: education.

It comes at a difficult time for the U.S. education system: only two-thirds of teenagers graduate from high school, a proportion that slides to 50 percent for black Americans and Hispanics, according to government statistics.

China and India, meanwhile, are producing the world's largest number of science and engineering graduates -- at least five times as many as in the United States, where the number has fallen since the early 1980s.

Parents using schools like Taylor's say they are doing whatever they can to give children an edge that can lead to better marks, better colleges and a better future, even if it comes with an Indian accent about 9,000 miles away.

SLANG & AMERICAN ACCENTS

"We've changed the paradigm of tutoring," said Krishnan Ganesh, founder and chairman of TutorVista, which offers subjects ranging from grammar to geometry for children as young as 6 years old to adults in college.

"It's not that the U.S. education system is not good. It's just that it's impossible to give personalized education at an affordable cost unless you use technology, unless you use the Internet and unless you can use lower-cost job centers like India," he said over a crackly Internet-phone line from Bangalore. "We can deliver that."

Many of the tutors have masters degrees in their subjects, said Ganesh. On average, they have taught for 10 years. Each undergoes 60 hours of training, including lessons on how to speak in a U.S. accent and how to decipher American slang.

They are schooled on U.S. history and state curricula, and work in mini-call centers or from their homes across India. One operates out of Hong Kong, teaching the Chinese language.

As with other Indian e-tutoring firms such as Growing Stars Inc., students log on to TutorVista's Web site and are assigned lessons by tutors who communicate using voice-over-Internet technology and an instant messaging window. They share a simulated whiteboard on their computers.

Denise Robison said Taylor had trouble understanding her tutor's accent at first. "Now that she is used to it, it doesn't bother her at all," she said.

TutorVista launched a British service in August and Ganesh said he plans to expand into China in December to tap demand for English lessons from China's booming middle class. In 2007, he plans to launch Spanish-language lessons and build on Chinese and French lessons already offered.

A New Delhi tutoring company, Educomp Solutions Ltd., estimates the U.S. tutoring market at $8 billion and growing. Online companies, both from the United States and India, are looking to tap millions of dollars available to firms under the U.S. No Child Left Behind Act for remedial tutoring.

Teachers unions hope to stop that from happening.

"Tutoring providers must keep in frequent touch with not only parents but classroom teachers and we believe there is greater difficulty in an offshore tutor doing that," said Nancy Van Meter, a director at the American Federation of Teachers.

But No Child Left Behind, a signature Bush administration policy, encourages competition among tutoring agencies and leaves the door open for offshore tutors, said Diane Stark Rentner of the Center on Education Policy in Washington.

"The big test is whether the kids are actually learning. Until you answer that, I don't know if you can pass judgment on whether this is a good or bad way to go," she said.
Read the Article

2 comments:

  1. Anonymous11:41 PM

    List of racial discriminations in Malaysia, practiced by government as well as government agencies. This list is an open secret. Best verified by government itself because it got the statistics.

    This list is not in the order of importance, that means the first one on the list is not the most important and the last one on the list does not mean least important.

    This list is a common knowledge to a lot of Malaysians, especially those non-malays (Chinese, Ibans, Kadazans, Orang Asli, Tamils, etc) who were being racially discriminated.

    Figures in this list are estimates only and please take it as a guide only. Government of Malaysia has the most correct figures. Is government of Malaysia too ashamed to publish their racist acts by publishing racial statistics?

    This list cover a period of about 49 years since independence (1957).

    List of racial discriminations (Malaysia):

    (1) Out of all the 5 major banks, only one bank is multi-racial, the rest are controlled by malays

    (2) 99% of Petronas directors are malays

    (3) 3% of Petronas employees are Chinese

    (4) 99% of 2000 Petronas gasoline stations are owned by malays

    (5) 100% all contractors working under Petronas projects must be bumis status

    (6) 0% of non-malay staffs is legally required in malay companies. But there must be 30% malay staffs in Chinese companies

    (7) 5% of all new intake for government army, nurses, polices, is non-malays

    (8) 2% is the present Chinese staff in Royal Malaysian Air Force (RMAF), drop from 40% in 1960

    (9) 2% is the percentage of non-malay government servants in Putrajaya. But malays make up 98%

    (10) 7% is the percentage of Chinese government servants in the whole government (in 2004), drop from 30% in 1960

    (11) 95% of government contracts are given to malays

    (12) 100% all business licensees are controlled by malay government e.g. Approved permits, Taxi permits, etc

    (13) 80% of the Chinese rice millers in Kedah had to be sold to malay controlled Bernas in 1980s. Otherwise, life is make difficult for Chinese rice millers

    (14) 100 big companies set up, owned and managed by Chinese Malaysians were taken over by government, and later managed by malays since 1970s e.g. MISC, UMBC, UTC, etc

    (15) At least 10 Chinese owned bus companies (throughout Malaysia, throughout 40 years) had to be sold to MARA or other malay transport companies due to rejection by malay authority to Chinese application for bus routes and rejection for their application for new buses

    (16) 2 Chinese taxi drivers were barred from driving in Johor Larkin bus station. There are about 30 taxi drivers and 3 are Chinese in October 2004. Spoiling taxi club properties was the reason given

    (17) 0 non-malays are allowed to get shop lots in the new Muar bus station (November 2004)

    (18) 8000 billion ringgit is the total amount the government channeled to malay pockets through ASB, ASN, MARA, privatisation of government agencies, Tabung Haji etc, through NEP over 34 years period

    (19) 48 Chinese primary schools closed down since 1968 - 2000

    (20) 144 Indian primary schools closed down since 1968 - 2000

    (21) 2637 malay primary schools built since 1968 - 2000

    (22) 2.5% is government budget for Chinese primary schools. Indian schools got only 1%, malay schools got 96.5%

    (23) While a Chinese parent with RM1000 salary (monthly) cannot get school-text-book-loan, a malay parent with RM2000 salary is eligible

    (24) 10 all public universities vice chancellors are malays

    (25) 5% - the government universities lecturers of non-malay origins had been reduced from about 70% in 1965 to only 5% in 2004

    (26) Only 5% is given to non-malays for government scholarships over 40 years

    (27) 0 Chinese or Indians were sent to Japan and Korea under "Look East Policy"

    (28) 128 STPM Chinese top students could not get into the course that they aspired e.g. Medicine (in 2004)

    (29) 10% place for non-bumi students for MARA science schools beginning from year 2003, but only 7% are filled. Before that it was 100% malays

    (30) 50 cases whereby Chinese and Indian Malaysians, are beaten up in the National Service program in 2003

    (31) 25% is Malaysian Chinese population in 2004, drop from 45% in 1957

    (32) 7% is the present Malaysian Indians population (2004), a drop from 12% in 1957

    (33) 2 million Chinese Malaysians had emigrated to overseas since 40 years ago

    (34) 0.5 million Indian Malaysians had emigrated to overseas

    (35) 3 million Indonesians had migrated into Malaysia and became Malaysian citizens with bumis status

    (36) 600000 are the Chinese and Indian Malaysians with red IC and were rejected repeatedly when applying for citizenship for 40 years. Perhaps 60% of them had already passed away due to old age. This shows racism of how easily Indonesians got their citizenships compare with the Chinese and Indians

    (37) 5% - 15% discount for a malay to buy a house, regardless whether the malay is poor or rich

    (38) 2% is what Chinese new villages get compare with 98% of what malay villages got for rural development budget

    (39) 50 road names (at least) had been changed from Chinese names to other names

    (40) 1 Dewan Gan Boon Leong (in Malacca) was altered to other name (e.g. Dewan Serbaguna or sort) when it was being officially used for a few days. Government try to shun Chinese names. This racism happened in around year 2000 or sort

    (41) 0 churches/temples were built for each housing estate. But every housing estate got at least one mosque/surau built

    (42) 3000 mosques/surau were built in all housing estates throughout Malaysia since 1970. No churches, no temples are required to be built in housing estates

    (43) 1 Catholic church in Shah Alam took 20 years to apply to be constructed. But told by malay authority that it must look like a factory and not look like a church. Still not yet approved in 2004

    (44) 1 publishing of Bible in Iban language banned (in 2002)

    (45) 0 of the government TV stations (RTM1, RTM2, TV3) are directors of non-malay origins

    (46) 30 government produced TV dramas and films always showed that the bad guys had Chinese face, and the good guys had malay face. You can check it out since 1970s. Recent years, this tendency becomes less

    (47) 10 times, at least, malays (especially Umno) had threatened to massacre the Chinese Malaysians using May 13 since 1969

    (48) 20 constituencies won by DAP would not get funds from the government to develop. Or these Chinese majority constituencies would be the last to be developed

    (49) 100 constituencies (parliaments and states) had been racistly re-delineated so Chinese voters were diluted that Chinese candidates, particularly DAP candidates lost in election since 1970s

    (50) Only 3 out of 12 human rights items are ratified by Malaysia government since 1960

    (51) 0 - elimination of all forms of racial discrimination (UN Human Rights) is not ratified by Malaysia government since 1960s

    (52) 20 reported cases whereby malay ambulance attendances treated Chinese patients inhumanely, and malay government hospital staffs purposely delay attending to Chinese patients in 2003. Unreported cases may be 200

    (53) 50 cases each year whereby Chinese, especially Chinese youths being beaten up by malay youths in public places. We may check at police reports provided the police took the report, otherwise there will be no record

    (54) 20 cases every year whereby Chinese drivers who accidentally knocked down malays were seriously assaulted or killed by malays

    (55) 12% is what ASB/ASN got per annum while banks fixed deposit is only about 3.5% per annum

    There are hundreds more racial discriminations in Malaysia to add to this list of "colossal" racism. It is hope that the victims of racism will write in to expose racism.

    Malaysia government should publish statistics showing how much malays had benefited from the "special rights" of malays and at the same time tell the statistics of how much other minority races are being discriminated.

    Hence, the responsibility lies in the Malaysia government itself to publish unadulterated statistics of racial discrimination.

    If the Malaysia government hides the statistics above, then there must be some evil doings, immoral doings, shameful doings and sinful doings, like the Nazi, going on onto the non-malays of Malaysia.

    Civilized nation, unlike evil Nazi, must publish statistics to show its treatment on its minority races. This is what Malaysia must publish……….

    We are asking for the publication of the statistics showing how "implementation of special rights of malays" had inflicted colossal racial discrimination onto non-malays.

    ReplyDelete
  2. Anonymous11:52 AM

    I've come across a number of online tutoring websites (e.g. tutor.com, homeworkhelp.com, tutoreasy.com, www.schooltrainer.com, etc.). Has anyone prepared a comparison of the various companies (pricing, quality, etc.)?

    ReplyDelete